Website Privacy Notice

1. Who operates this website

Pierre Lafontaine trades as PM Construction Project Management Consultants (PMC²), ABN 21 882 946 559, based in Mount Sheridan, Cairns, Queensland. Contact info@pmc-square.com.au for website enquiries and privacy questions.

2. What this notice covers

This notice covers the marketing website and initial business enquiries. EMS customer services, project records and Delivery Partner arrangements require their own applicable agreements and privacy information.

3. Information you choose to provide

When you email us, your message can include your name, business, contact details, project location and the support you need. Provide only what is necessary for the initial discussion. Avoid sending passwords, payment-card details, health information or confidential project files in an initial enquiry.

You can make a general enquiry without providing a full name, although sufficient contact and project information may be needed to respond or provide a service.

4. How contact works

The website provides an email button rather than an online enquiry form. It opens your email app with our address; you review and send the message through your email service. The button does not automatically transmit your message to us.

5. How enquiry information is used

Enquiry information is used to respond to your message, understand the requested support, arrange follow-up discussions and keep relevant business correspondence. Sending an enquiry does not subscribe you to a newsletter.

6. Email and service providers

Business email is handled through Microsoft 365. The tenant administration record reviewed on 12 October 2026 shows Australia as both the current and committed geography for Exchange Online mailbox data at rest. This concerns storage at rest and does not establish that every provider operation occurs only in Australia. Pierre Lafontaine is the only business user with access to the mailbox.

The website is hosted using AWS Amplify. Hosting and email services can generate technical records used to operate and secure their services, such as connection and message-delivery records.

7. Website analytics and external links

On www.pmc-square.com.au, optional Google Analytics 4 loads only after you accept website analytics. Rejecting analytics does not affect your use of the website. We also keep analytics off when your browser signals Do Not Track or Global Privacy Control. Hosting services can still generate technical records.

When you accept, analytics records visits to public pages and clicks on our email and Health Check links. Google can receive cookie identifiers, browser and device information, technical connection information and a referring website. Our tracking removes query strings and fragments from page addresses and removes paths from external referring addresses. We do not send enquiry messages, names, email addresses or project files as analytics events. A button click does not establish that an enquiry was sent.

We do not enable advertising tracking, Google Signals, remarketing, user IDs or session recordings through this website implementation. Google may process analytics information outside Australia under its privacy policy.

Your analytics choice is stored in your browser for 180 days. Analytics cookies are configured to expire after 180 days without extending their expiry on each visit. Use Cookie preferences in the footer to change your choice. Rejecting after accepting removes this website's analytics cookies and stops future tracking; it does not automatically delete records already collected by Google. Analytics record retention is managed through our Google Analytics property settings.

External links, including Client Login and YouTube, lead to separate services with their own privacy practices. Information you provide after following those links is handled through the relevant service.

8. Retention and deletion

A fixed retention period has not yet been set for general enquiries. You can ask us to delete enquiry correspondence that is no longer required. We will consider the request alongside any relevant business, contractual or legal recordkeeping requirements.

9. Access, correction and complaints

To request access to, correction of or deletion of enquiry information, or to raise a privacy concern, email info@pmc-square.com.au and describe your request. We may need information to confirm your identity before providing personal information. Do not send identity documents unless we have agreed a suitable method.

Pierre Lafontaine handles these requests. If a request cannot be fulfilled, we will explain the reason and any available next steps.

10. Updates

This notice will be reviewed when our website or information-handling practices change.